Current Customer RMA and Service Requests

All items in red are mandatory fields. Each model # entered requires a serial # and a selection of one of the services. An RMA # with further instructions will be issued to the email address of record.

Your Name

Your Company

Your MCO or Account # 

Email Address

Phone Number

Fax Number

Request for Services:
Unit
Model #
Serial #
Select One
1
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
2
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
3
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
4
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
5
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
6
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
7
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
8
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
9
Repair  Refurbish  Evaluate
Reason for Service:
Unit
Model #
Serial #
Select One
10
Repair  Refurbish  Evaluate
Reason for Service:
 


 

Certified Depot Repair Includes:

Equipment Tracking.

Cleaning. This includes removal of unwanted labels & templates. Complete refurbishment available.

Testing-includes 100% functional test-online and off-line.

EPROMS upgraded

Printers receive demo printout.

Normal Service is 7 days. Expedite service available for additional charge.

Warranty: 1 year on Terminals - 90 Days on Printers.

Terminal needs to be reprogrammed by customer processor after it is returned.

Programming is erased by test procedures.

Installation Deployment Services

POS Services | Hardware Services | Network Services | About SwCT | Jobs | Certifications | Affiliations | Home

©2000 Southwestern Computer Technologies, All rights reserved